The UNIGLOBE franchise system operates under a Master Sub-Franchising Plan in which UNIGLOBE Travel International is the owner and developer of all the rights, trademarks and systems that comprise the UNIGLOBE program.

As the Master Franchisor, UNIGLOBE International appoints and supports (or “Regions”) worldwide. The business of the UNIGLOBE Region is to grant franchises to new and/or existing independent travel agencies and then to create a profit centre by delivering to them a valuable array of support and services to enable them to compete and take advantage of the rapidly changing nature of the travel business and the increasing level of consumer sophistication.

The UNIGLOBE system is committed to making the travel-buying experience a positive one by offering uncompromising dedication to customer service and value-added products and services. Each UNIGLOBE travel agency franchise is independently owned and operated, enabling it to more closely identify and work with the community it services.

Regional Master Franchise Licence

The Regional Master Franchise Licensee (the Region) is responsible for awarding individual franchises within their Region's territory, and for providing ongoing support and service to the franchisees.

There are currently 12 UNIGLOBE regions around the world that service Belgium and Luxembourg, the British Isles, Canada, Hong Kong, China, Germany, Austria, Switzerland, Czech Republic, Slovenia, Moldova and Romania, Italy, Mexico & Central America, the Netherlands, the South Asia sub-continent, Sub-Saharan Africa, and the USA. In all, there are presently about 750 agency locations in some 50 countries.

Becoming a Regional Master Franchise Licensee means that you will capitalize on the UNIGLOBE international brand and proven business system as well as benefit from years of UNIGLOBE experience working with owners to build profitable TMCs (Travel Management Companies) specializing in the small to medium sized corporate market.

There are three functional areas of activity in a Regional operation:

1. Marketing and sale of franchises to existing agencies, or in some cases to individuals wishing to get into the travel business.
   
2. Support and services to those agencies, helping bring them on stream and then supporting them to ensure that they are focusing their energies and resources behind the activities necessary to build a successful business.
   
3. Administration and financial management in support of the other activities to ensure a smooth running, well oiled operation, and of course a profitable Region.

Regional Master Franchise License owners build a team to sell and open UNIGLOBE Travel offices using a proven North American formula adapted to reflect the local coltural nuances of each particular market. Ongoing responsibilities include training, quality control, systems implementation and supplier negotiations.  Simply put, the essence of the success of a UNIGLOBE Region is “growth in outlets and growth per outlet”.



Under the UNIGLOBE umbrella, working in partnership with their Master Franchise Regional Office, member agencies put their intimate knowledge of local markets, language and culture to the best possible use. Innovative, client-driven solutions are combined with personalized service. The result: the special needs of clients in each market are addressed, far different from the de-personalized, service-by-numbers approach offered by the mega- and corporately-owned agencies.

Other benefits include:

• Access to value-added products and services as well as effective, cost-efficient distribution system for airline, hotel, car, cruise, tour and insurance suppliers
• Derived revenue from the sale of franchises as well as from royalties paid by individual franchise owners
• Partnership with an internationally recognized industry and consumer brand
• Access to agency support systems, materials, programs and training that successfully meet the opportunities and challenges of today's travel industry.
• Ongoing support from UNIGLOBE International in areas such as training and operations development, regional services, software development, new program development, supplier relations, and subsidiary services.
  

The UNIGLOBE organization is committed to providing regions as well as franchise owners and their employees with support systems, materials, and training to successfully meet the opportunities and challenges of the travel industry. The ultimate goal of all UNIGLOBE programs is to increase agency profitability by way of increasing individual production and offering the highest level of customer service standards.

Regional Support Programs

UNIGLOBE programs are developed and tested in UNIGLOBE USA, the company-owned Region.  They are then fine-tuned and adapted for local market application by Regions around the world.



Employee training remains one of the cornerstones in the success of the many programs developed by UNIGLOBE International for the exclusive use of all UNIGLOBE franchises. With a comprehensive ongoing schedule of training system-wide at both the International and Regional levels, the UNIGLOBE organization consistently strives to provide leading edge sales and marketing, management and front-line training not only for owners and managers, but also for consultants and sales representatives.

Specific programs have been designed and developed by UNIGLOBE International for use by UNIGLOBE franchise owners and staff to attract and maintain corporate and leisure customers. Examples of these programs are:  

 UNIGLOBE Business Travel Plan
A sophisticated sales system, offering a professional approach to business travel management specifically designed for the UNIGLOBE target customer, that markets and delivers a high level of service and also manages a corporate customer's travel program. The UNIGLOBE Business Travel Plan is matched by internal agency operating systems that help to optimize profitability.

 Breakaways Program
A system to enable the agency to satisfy the leisure and vacation travel needs of the personnel of their corporate customer base.

 Uniglobe Travel Solutions
Like many technological aspects of the travel industry, Uniglobe Travel Solutions is a “moving scenario” that presently comprises a number of initiatives and components, including a systematized format for evaluating and selecting the most appropriate back office sales and management information system for UNIGLOBE agencies around the world, then incorporating the information generated to support internal agency operating systems and to provide comprehensive reporting functions. Uniglobe Travel Solutions  also encompasses internally developed proprietary software designed to maximize efficiencies and agency profitability as well as corporate management reporting tools.

 Website Program
UNIGLOBE Access Online, the UNIGLOBE agency website product, is designed to be a powerful worldwide reference point for all things to do with the agency and with travel.  It can also provide travellers with direct booking opportunity or a connection to the UNIGLOBE agency.  The project will help keep the UNIGLOBE franchised agencies on the leading edge of the dramatic e-commerce changes that are reshaping the industry. At the same time, the travel customer is provided with the “high tech or high touch” option of choosing between the online booking capability or dealing with a physical franchise location. 

 Preferred Supplier Programs
The UNIGLOBE Preferred Supplier program streamlines the business through a concept of narrow focus. It is not feasible to actively prefer every supplier; through its Preferred Supplier system, UNIGLOBE organization carefully researches and selects suppliers on the basis of their ability to meet the needs of the particular market UNIGLOBE serves. Supported by the UNIGLOBE sales system, by being “preferred” these suppliers can enjoy disproportionate financial success and, in turn, pay correspondingly higher commissions to UNIGLOBE agents.



UNIGLOBE agencies can network across the UNIGLOBE world to provide multi location national and international corporate customers with enhanced capabilities to service and manage their travel needs. They can also network for local market intelligence as well as sharing information and ideas, as well as capitalize on price and fare differentials across the world.  The more sophisticated and developed agencies can qualify to participate in the elite Global Solutions Program.



The UNIGLOBE image is designed to open doors and provide a competitive edge over rivals through single-minded brand positioning that captures the hearts and minds of its target customers. Each agency has a specific role in strengthening the UNIGLOBE image by projecting an impression of professionalism, and by constant use of special UNIGLOBE-branded programs and materials. Training sessions and enhanced consumer communications through branded publicity initiatives are just a few of the ways of reinforcing this image and sharpening the skills required to meet the clients' needs.



Each Region maintains a department dedicated to providing the franchises with business support, using specially developed UNIGLOBE programs to provide expert guidance on integrating the UNIGLOBE tools and systems into day-to-day operation.  They are designed to focus the energies and resources of the franchise on those activities necessary to build a successful and profitable business, including sales, marketing, operational and financial issues.



The periodic system-wide World Congress and annual Regional Conferences provide an invaluable forum for idea exchange and learning.  For the larger and more sophisticated agencies that qualify, the annual Chairman’s Circle is a combination of recognition and idea exchange with Senior Management of UNIGLOBE International. 

Together, the programs and elements that comprise the UNIGLOBE franchise are designed to enable the UNIGLOBE agency to develop lifetime customers, that is the loyalty of business and leisure travellers who believe, with just cause, that their UNIGLOBE agency will provide the right travel product for their needs, at the right price.

Franchise Opportunities

Are you considering starting your own travel agency franchise or converting your independently owned travel agency to a world recognized brand?

UNIGLOBE operates under a master-franchising plan in which UNIGLOBE International is the owner of all rights, trademarks, and systems of the  program. As the master franchisor, UNIGLOBE International is responsible for the awarding and developing of UNIGLOBE regions worldwide.

UNIGLOBE is designed to build the profitability of new and existing independent travel agencies. Franchisees benefit from a common image, professional development, training, and ongoing support services. Each franchise is independently owned and operated, enabling it to more closely identify and work with the community it services. 

Please see what some of our franchisees have to say: